Advice From an FTO

As we begin to wind down on the pandemic-level of constant 911 calls and the endless hours waiting on a room in the ED, we find ourselves in a time to reflect a little before our next call. Like so many services, we have a new influx of eager young professionals. Recently, a new student asked me, “how do you guys keep doing this day after day?” Not an unusual thing to ask lately, and my reply was this:

“determination and our perseverance to make sure our patient gets the definitive care and treatment they need.”

COVID-19 has really stretched us thin, not just with staffing, but with supplies, training, willpower, and people who actually WANT to learn. Training new hires and students can be tedious and frustrating if you don’t have the opportunity to learn and adapt along with them in addition to teaching them what they need to know. You must become extremely patient and place yourself into their boots. If you don’t empathize, you risk placing yourself in the position of doing harm. Not only to your student, but to the patient, and most likely our profession as well. We need to be resilient and steadfast, showing them the ropes and thoughtfully placing them into the patient care position supported with good proctoring and mentorship.

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