Data is Our Favorite Four-Letter Word

In this day and age it’s difficult to believe that some EMS organizations think they have little or no management information. The actual situation is quite the contrary and individual data mines are bottomless. Information is freely available from call volume to patient condition to mean times between failures of vehicle components. When collected, collated and analyzed this information becomes a valuable intelligence product that can be acted upon to improve the next cycle of response, care and administration.

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